CONFIDENTIALITY AND INFORMATION SECURITY POLICY
Definitions
Customer : Any professional or capable individual within the meaning of Articles 1123 and following of the French Civil Code, or legal entity, who visits the website subject to these terms and conditions.
Services : dimspeed.com provides Clients with access to :
Content : All elements making up the information on the site, including text, images, and videos.
Customer information : Hereinafter referred to as "Information," which includes all personal data that may be held by dimspeed.com for account management, customer relationship management, and analytical or statistical purposes.
User : Any internet user accessing and using the above-mentioned site.
Personal information : “Information which allows, in any form whatsoever, directly or indirectly, the identification of the individuals to whom it applies” (Article 4 of French Law No. 78-17 of January 6, 1978).
Terms : The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meanings defined in the General Data Protection Regulation (GDPR: No. 2016-679).
1. Presentation of the Website
In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the site dimspeed.com are informed of the identity of the various parties involved in its creation and monitoring :
Owners : DIMITRI CORNET & INGRID CORNET
28 Rue des Partenais – 37250 Veigné
+33 7 67 48 02 79
Company registration number (SIRET) : 94843765200027
Publishing Manager : DIMITRI CORNET – dimitri@dimspeed.com
The publishing manager may be an individual or a legal entity.
Webmaster : DIMITRI CORNET – dimitri@dimspeed.com
Data Protection Officer (DPO) : : DIMITRI CORNET – dimitri@dimspeed.com
2. General Terms of Use
The website dimspeed.com is a creative work protected by applicable intellectual property laws and international regulations.
Clients may not reuse, assign, or exploit all or part of the site's elements for their own purposes.
Using dimspeed.com implies full and unconditional acceptance of the terms and conditions described herein. These terms may be modified or updated at any time, and users are encouraged to review them regularly.
The website is normally accessible at all times. However, dimspeed.com may suspend access for maintenance, in which case users will be notified in advance when possible.
The website dimspeed.com is regularly updated by the person responsible for dimspeed.com. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to stay informed.
3. Description of Services Provided
The website dimspeed.com aims to provide information about the company’s activities.
dimspeed.com tries to offer accurate information. However, it cannot be held liable for omissions, inaccuracies, or updates, whether caused by dimspeed.com or third-party partners.
All information provided is indicative and subject to change. Furthermore, it is not exhaustive and may have been modified since publication.
4. Technical Limitations
The site uses JavaScript.
dimspeed.com cannot be held responsible for material damage related to site use. Users agree to access the site using up-to-date hardware free of viruses and a modern browser.
The site is hosted in the European Union, in compliance with GDPR (No. 2016-679).
The objective is to provide a service that ensures the highest possible level of accessibility. The hosting provider guarantees the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, infrastructure improvements, infrastructure failures, or if the Services generate traffic deemed abnormal.
dimspeed.com and its host are not responsible for internet or equipment malfunctions, including traffic congestion preventing server access.
5. Intellectual Property
dimspeed.com holds all intellectual property rights and usage rights for the site content, including text, images, graphics, logos, videos, icons, and sounds.
Any reproduction, modification, publication, or adaptation without prior written permission is strictly prohibited.
Unauthorized use may be considered infringement and prosecuted in accordance with Articles L.335-2 and following of the French Intellectual Property Code.
6. Liability Limitations
dimspeed.com, as publisher, is responsible for the quality and accuracy of the content.
dimspeed.com cannot be held liable for any direct or indirect damage caused to the user’s equipment when accessing the dimspeed.com website, whether resulting from the use of equipment that does not meet the specifications stated in point 4, or from the occurrence of a bug or incompatibility.
dimspeed.com shall also not be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the dimspeed.com website.
Interactive spaces (such as the contact form allowing users to ask questions) are available to users.
dimspeed.com reserves the right to remove, without prior notice, any content posted in these areas that violates applicable French legislation, particularly laws relating to data protection.
Where applicable, dimspeed.com also reserves the right to invoke the user’s civil and/or criminal liability, especially in cases of messages that are racist, offensive, defamatory, or pornographic in nature, regardless of the medium used (text, photograph, etc.).
7. Personal Data Management
The Client is informed about the regulations concerning marketing communication, the Law of June 21, 2014 for Confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Data Collection Controllers
For Personal Data collected as part of the creation of the User's personal account and navigation on the Site, the data controller is: DIMITRI CORNET. dimspeed.com is represented by DIMITRI CORNET, its legal representative.
As the controller of the data it collects, dimspeed.com undertakes to comply with the legal framework in force. It is notably the Client's responsibility to determine the purposes of their data processing, to provide their prospects and clients, from the moment consent is collected, with complete information on the processing of their personal data, and to maintain a processing register that reflects reality.
Whenever dimspeed.com processes Personal Data, it takes all reasonable measures to ensure that the data is accurate and relevant to the purposes for which it is processed.
7.2 Purpose of the Data Collected
dimspeed.com may process all or part of the data for the following purposes :
- To enable navigation on the Site and manage/track the services ordered by the user: login and usage data, billing, order history, etc.
- To prevent and combat computer fraud (spamming, hacking, etc.): equipment used for browsing, IP address, hashed password.
- To improve navigation on the Site: login and usage data.
- To conduct optional satisfaction surveys regarding dimspeed.com: minidim09@gmail.com.
- To carry out communication campaigns (SMS, email): Tel: +33 7 71 94 14 20, Email: minidim09@gmail.com.
dimspeed.com does not sell your personal data, which is used solely out of necessity or for statistical and analytical purposes.
7.3 Right of Access, Rectification, and Objection
In accordance with current European regulations, users of dimspeed.com have the following rights :
- Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completion of User data; right to restriction or erasure of Users’ personal data (Article 17 GDPR), when such data are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, disclosure, or storage is prohibited.
- Right to withdraw consent at any time (Article 13-2(c) of the GDPR)
- Right to restriction of the processing of Users' data (Article 18 GDPR)
- Right to object to the processing of Users' data (Article 21 GDPR)
- Right to data portability of the data provided by Users, when such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- Right to define the fate of the Users' data after their death and to choose whether dimspeed.com should (or should not) communicate their data to a third party previously designated by them.
As soon as dimspeed.com becomes aware of a User’s death, and in the absence of any instructions from them, dimspeed.com undertakes to delete their data, unless its retention proves necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how dimspeed.com uses their Personal Data, request its rectification, or object to its processing, the User may contact dimspeed.com in writing at the following address :
SARL DIMSPEED
28 RUE DES PARTENAIS – 37250 VEIGNE
In this case, the User must specify the Personal Data that they would like dimspeed.com to correct, update, or delete, by clearly identifying themselves with a copy of an identity document (ID card or passport).
Requests for the deletion of Personal Data will be subject to the legal obligations imposed on dimspeed.com, particularly with regard to document retention or archiving. Finally, Users of dimspeed.com may file a complaint with supervisory authorities, in particular with the CNIL (https://www.cnil.fr/en/plaintes).https://www.cnil.fr/fr/plaintes).
7.4 Non-Disclosure of Personal Data
dimspeed.com undertakes not to process, host, or transfer the information collected from its Clients to a country outside the European Union or deemed "non-adequate" by the European Commission, without prior notice to the client. However, dimspeed.com remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees regarding GDPR compliance (GDPR: No. 2016-679).
dimspeed.com commits to taking all necessary precautions to safeguard the security of the information and to prevent it from being disclosed to unauthorized persons. However, in the event of an incident affecting the integrity or confidentiality of Client data, dimspeed.com , will promptly inform the Client and communicate the corrective measures taken. Moreover, dimspeed.com does not collect any “sensitive data.”
The User's Personal Data may be processed by dimspeed.com subsidiaries and subcontractors (service providers), solely to fulfill the purposes outlined in this policy.
Only the authorized personnel of the customer service department are primarily allowed to access user data, within the scope of their responsibilities and the above purposes.
7.5 Types of Data Collected
Regarding users of the dimspeed.com website, the following data is collected and is necessary for the proper functioning of the service. It is retained for a maximum period of 9 months after the end of the contractual relationship :
DIMITRI CORNET, email : contact@dimspeed.com, phone : +33 7 67 48 02 79
dimspeed.com also collects information that improves the user experience and provides contextual advice :
Visitor analysis via Google Analytics.
This data is retained for a maximum of 9 months following the end of the contractual relationship.
8. Incident Notification
Despite all efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
If we become aware of a security breach, we will notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of any matters related to the security of their accounts and to providing them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the user of the dimspeed.com website is published without the user’s knowledge, nor exchanged, transferred, assigned or sold in any form to third parties. Only the hypothetical case of the acquisition of dimspeed.com and its rights would allow the transmission of such information to the potential acquirer, who would in turn be bound by the same obligation to store and modify data with respect to the user of the dimspeed.com website.
Security
To ensure the security and confidentiality of Personal Data and Health-related Personal Data, dimspeed.com uses secure networks protected by standard systems such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, dimspeed.com takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Hypertext Links, "Cookies," and Internet Tags
The site dimspeed.com contains a number of hypertext links to other websites, implemented with the authorization of dimspeed.com.
However, dimspeed.com cannot verify the content of the sites thus visited and therefore assumes no responsibility in this regard.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the disabling options provided and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. "COOKIES"
A "cookie" is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter "Cookies"). This file includes information such as the User’s domain name, Internet service provider, operating system, as well as the date and time of access. Cookies cannot in any way damage the User’s device.
dimspeed.com may process User information regarding their visit to the Site, such as the pages viewed and searches performed. This information allows dimspeed.com to improve the Site content and User navigation.
Cookies facilitate navigation and/or the provision of services offered by the Site. The User can configure their browser to decide whether to accept them so that Cookies are stored on the device or, on the contrary, rejected either systematically or based on their issuer. The User can also configure their browser to be prompted to accept or refuse Cookies before a Cookie is likely to be stored on their device. dimspeed.com informs the User that, in this case, some functionalities of their browser may not be fully available.
If the User refuses the storage of Cookies on their device or browser, or if the User deletes those already stored, they are informed that their navigation and experience on the Site may be limited. This may also be the case when dimspeed.com or one of its providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, language and display settings, or the country from which the device appears to be connected to the Internet.
Where applicable, dimspeed.com disclaims all responsibility for consequences related to the degraded functioning of the Site and any services potentially offered by dimspeed.com resulting from (i) the User’s refusal of Cookies, or (ii) dimspeed.com’s inability to record or consult Cookies necessary for their functioning due to the User’s choice. For managing Cookies and the User’s preferences, each browser’s configuration differs. It is described in the browser’s help menu, which will allow the User to know how to modify their Cookie preferences.
At any time, the User can choose to express or modify their Cookie preferences. dimspeed.com may also call upon external service providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, and LinkedIn displayed on the dimspeed.com Site or its mobile application, and if the User has accepted the deposit of cookies by continuing their navigation on the dimspeed.com Website or mobile application, Twitter, Facebook, and LinkedIn may also deposit cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only deposited on your devices provided that you consent by continuing your navigation on the dimspeed.com Website or mobile application. At any time, the User can withdraw their consent to dimspeed.com depositing such cookies.
9.2. INTERNET TAGS ("TAGS")
dimspeed.com may occasionally use Internet tags (also called "tags," action tags, 1x1 pixel GIFs, transparent GIFs, invisible GIFs, and single-pixel GIFs) and deploy them through a web analytics partner who may be located (and thus store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements that allow Internet users to access the Site and on various pages of the Site itself.
This technology allows dimspeed.com to assess visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s use of the Site.
The external service provider may collect information about visitors to the Site and other websites through these tags, generate reports on the Site’s activity for dimspeed.com, and provide other services related to the use of the Site and the Internet.
10. Applicable law and jurisdiction
Any dispute relating to the use of the dimspeed.com site is subject to French law.
Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Tours.
